Privacy policy

The party responsible for data processing is:
Harisch Hotel GmbH | Hotel Weisses Rössl
Bichlstrasse 5
6370 Kitzbühel
Österreich

Data protection officer:
Sarah Sini
Florianigasse 15
6370 Kitzbühel
Austria
datenschutz@harischhotels.com

Thank you for your interest in our website. The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2021). In this data protection information, we inform you about the most important aspects of data processing on our website.

 

1. access data and hosting

1.1 Access data

You can visit our website without providing any personal data. Each time a website is accessed, the web server only automatically saves a so-called server log file, which temporarily saves the following (log) data when our website is accessed

  • Name and URL of the requested file,
  • Your IP address of the requesting computer,
  • Date and time of the request,
  • the amount of data transferred and
  • the address (URL) of the previously visited page (referrer URL)
  • Recognition data of the browser and operating system used
  • Notification of whether the request was successful (HTTP status code)

This data is only processed for as long as is necessary to fulfil the above-mentioned processing purposes.

The legal basis for the processing of this data is our legitimate interest, as it serves in particular the proper operation of the website, the server and system security (Art 6 para 1 lit f GDPR).

1.2 Hosting

We intend to have some of our services for displaying the website provided by service providers as part of processing on our behalf (order processing). In this case, the data described above under point 1.1 will also be processed by our processors. Unless otherwise stated in this privacy policy, all relevant data and all data collected in the forms provided for this purpose on this website will be processed on the processors’ servers. Corresponding processor contracts are concluded with the processors.

The legal basis for the processing of this data is our legitimate interest, as this serves in particular the proper operation of the website and system security (Art 6 para 1 lit f GDPR).

If you have any further questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. use of third-party services

2.1 HubSpot

We use HubSpot on our website, a digital marketing tool that helps us to improve our customer loyalty. The service provider is the American company HubSpot, Inc, 25 First Street, 2nd Floor Cambridge, MA, USA. The company also has a registered office in Ireland at 1 Sir John Rogerson’s Quay, Dublin 2, Ireland.

You can find out more about the data processed through the use of HubSpot in the Privacy Policy at https://legal.hubspot.com/de/privacy-policy?tid=331740560290.

HubSpot is certified under the US-EU data protection agreement “EU-U.S. Data Privacy Framework” and thus undertakes to comply with EU data protection regulations.

The legal basis for the processing of the data is your consent within the meaning of Art. 6 para. 1 lit. a GDPR. You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

2.2 Wisepops

We use Wisepops, a pop-up solution for websites, on our website. The service provider is the French company WisePops SAS, 49 Rue Jean De La Fontaine, 75016 Paris, France.

You can find out more about the data processed through the use of Wisepops in the privacy policy: https://wisepops.com/terms-of-service/.

The legal basis for the processing of the data is your consent within the meaning of Art. 6 para. 1 lit. a GDPR. You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the revocation.

3. data processing for contacting and customer communication

Making contact

When you contact us, we collect personal data to process your enquiry if you provide us with this data when you contact us. This may include the following data:

  • Name
  • Date of birth
  • Your address
  • E-mail address,
  • telephone number
  • Payment method and payment information

Mandatory fields are labelled as such, as in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. If a contractual relationship results from the business initiation, the legal basis for the storage of this data is the fulfilment of the contract with you (Art. 6 para. 1 lit. b GDPR).

In this case, your relevant data will generally be stored for the duration of the contractual relationship (unless some of it can be deleted earlier because it is no longer required). The storage period of the collected data is generally 3 years after termination of the contractual relationship (general limitation period of the purchase price claim) or 7 years if the data is subject to the tax retention obligation of the BAO or the UGB. If no contractual relationship results from the business initiation, the legal basis for the storage of this data is our legitimate interest, as this data processing is necessary for communication with you (Art 6 para 1 lit f GDPR).

4. advertising by e-mail

4.1 Email newsletter with registration and newsletter tracking

If you register for our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided. The withdrawal of consent does not affect the lawfulness of data processing carried out prior to the withdrawal.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described above or via a link provided for this purpose in the newsletter.

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this analysis, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. In particular, we link the following “newsletter data” for the analyses

  • the page from which the page was requested (so-called referrer URL)
  • the date and time of the request
  • the description of the type of web browser used
  • the IP address of the requesting computer
  • the e-mail address
  • the date and time of registration and confirmation

and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

The data will be stored for as long as you are subscribed to the newsletter.

4.2 Newsletter dispatch

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

5 Cookies and other technologies

5.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).

Privacy protection for end devices

Our website uses cookies that are required for the basic functions of the website and that cannot be deactivated (technically necessary cookies). These cookies are used exclusively by us (“first party cookies”). Technically necessary cookies store, for example, the cookie selection you have made in the cookie banner. The legal basis for the processing of this data is our legitimate interest, as it serves in particular to ensure the proper operation of the website and system security (Art. 6 (1) (f) GDPR).

For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation. We would like to point out that if consent is not given, parts of the website may not be fully usable.

5.2 Use of the Usercentrics Consent Management Platform to manage consents

We use the Usercentrics Consent Management Platform (“Usercentrics”) on our website to inform you about the cookies and other technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies, which may be required by law. This is necessary pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR to fulfil our legal obligation pursuant to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. An order processing contract has been concluded for this purpose. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymised IP address, the date and time of your visit, device and browser information and information about your consent behaviour.

Further information and the Usercentrics privacy policy can be found at https://usercentrics.com/privacy-policy/.

6 Use of other technologies

6.1 Use of Adobe services

We use the following technologies of Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland (“Adobe”). The information automatically collected by Adobe technologies about your use of our website is usually transmitted to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe’s servers by activating the appropriate settings.

Adobe, Inc. is certified under the EU-U.S. Data Privacy Framework and thus undertakes to comply with EU data protection regulations.

The legal basis for the processing of the data is your consent within the meaning of Art. 6 para. 1 lit. a GDPR. You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the revocation.

Adobe Fonts

For the standardised presentation of content on our website, data (IP address, time of visit, device and browser information) is collected by the “Adobe Fonts” script code, transmitted to Adobe, Inc. and then processed by Adobe. The data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR.

Adobe, Inc. is certified under the US-EU data protection agreement “EU-U.S. Data Privacy Framework” and thus undertakes to comply with EU data protection regulations.

The legal basis for the processing of the data is your consent within the meaning of Art. 6 para. 1 lit. a GDPR. You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the revocation.

6.2 Use of Google services

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in Google’s privacy policy.

Google LLC is certified under the US-EU data protection agreement “EU-U.S. Data Privacy Framework” and thus undertakes to comply with EU data protection regulations.

The legal basis for the processing of the data is your consent within the meaning of Art. 6 para. 1 lit. a GDPR. You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to other Google servers for processing.

If you do not give us your consent to the use of Google Analytics in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, no cookies will be stored on your device or read out. You can revoke this consent at any time with effect for the future by sending an email to the above-mentioned contact address or by deleting the cookies in your browser.

The data processing described in the previous paragraphs does not take place. In order to close gaps in web analysis through behaviour and conversion modelling, pings with data (user agent, information on your consent behaviour, screen resolution, IP address) are sent to Google.Under no circumstances will Google associate your IP address with other data stored by Google. When processing all your data, Google Analytics uses the “_anonymiseIp()” function, which means that IP addresses are only processed in abbreviated form in order to exclude any direct personal reference. Your IP address is thus anonymised by Google.

The legal basis for the transfer of personal data to the USA is either standard data protection clauses concluded with Google within the meaning of Art. 46 para. 2 lit. c) GDPR or an adequacy decision of the EU Commission within the meaning of Art. 45 GDPR, which is compatible with the EU-U.S. Data Privacy Framework, for which Google is certified and which can therefore be used as a legal basis for data transfer to the USA.

Google’s privacy policy can be found at the following link:

https://policies.google.com/privacy?hl=de

You can find Google’s cookie policy at this link:

https://policies.google.com/technologies/cookies?hl=de

You can prevent the collection of related data and the processing of this data by Google by changing the display settings at

https://adssettings.google.com/authenticated

accordingly or download and install the corresponding browser plug-in under the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

Google Ads

Our website uses the functions of Google Ads (formerly AdWords Remarketing) to advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. The processing takes place on the basis of your consent in accordance with Art. 6 para. 1 lit. a) GDPR, if you have given us your consent in this regard when accessing our website via our consent tool. You can revoke this consent at any time with effect for the future by sending an e-mail to the above-mentioned contact address or by deleting the cookies in your browser.

Any further data processing will only take place if you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalise ads that you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to create target groups.

In addition to your selection in our consent tool, you can also permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/

Alternatively, you can obtain information from the Digital Advertising Alliance at the Internet address www.aboutads.info about the setting of cookies and make settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

The legal basis for the transfer of personal data to the USA is either standard data protection clauses concluded with Google within the meaning of Art. 46 para. 2 lit. c) GDPR or an adequacy decision of the EU Commission within the meaning of Art. 45 GDPR, which is compatible with the EU-U.S. Data Privacy Framework, for which Google is certified and which can therefore be used as a legal basis for data transfer to the USA.

Further information and the data protection provisions regarding advertising and Google can be found here: http://www.google.com/policies/technologies/ads/

Google Maps

On this website we use the offer of ‘Google Maps’, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (‘Google’).

This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, the amount of data transferred, the website from which the request originates (so-called referrer), the type and version of the browser used and the language version used, as well as the type and version of the operating system and the interface used are transmitted. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.

The transmission takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out of your Google profile before using our website. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the customised design of its website. Such an analysis is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy. There you will also find further information on your rights and setting options to protect your privacy:

https://policies.google.com/privacy?hl=de&gl=de

The legal basis for the collection and processing of data is your consent within the meaning of Art. 6 (1) (a) GDPR, which you may have given us when you first visited our website. You can revoke your consent to data processing at any time with future effect. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

The legal basis for the transfer of personal data to the USA is either standard data protection clauses concluded with Google within the meaning of Art. 46 (2) (c) GDPR or an adequacy decision of the EU Commission within the meaning of Art. 45 GDPR, which is consistent with the EU-U.S. Data Privacy Framework, for which Google is certified and which can therefore be used as the legal basis for data transfer to the USA.

Google’s privacy policy can be found at the following link:

https://policies.google.com/privacy?hl=de

Google’s cookie policy can be found at this link:

https://policies.google.com/technologies/cookies?hl=de

Google Fonts

Our website uses Google Fonts from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. When you open the website, your browser loads the necessary Google Fonts into your browser cache to display the website’s fonts consistently.

For this purpose, your browser establishes a connection to the respective Google servers. This informs Google that you have visited our website via your IP address. Google Fonts is used without authentication, and no cookies are transmitted. We use Google Fonts to ensure a consistent and user-friendly presentation of our website. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. You can find more information on these and other questions at https://developers.google.com/fonts/faq

YouTube

We operate a (video) channel on YouTube to inform and communicate with customers/prospects. Interactions with our channel may result in the processing of data in third countries. This poses a risk to the enforcement of your data subject rights. YouTube is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a company of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

When playing videos stored on YouTube, at least the following data is transferred to Google, Inc.: IP address and cookie ID, the respective address of the page accessed on our site, the browser language setting, the system date and time of access, and your browser identifier.

YouTube’s privacy policy can be accessed at the following link:

https://policies.google.com/privacy

The legal basis for our processing of data is your consent within the meaning of Art. 6 (1) (a) GDPR. You can revoke your consent to data processing at any time with future effect. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

The legal basis for the transfer of personal data to the USA is either standard data protection clauses concluded with Google within the meaning of Art. 46 (2) (c) GDPR or an adequacy decision of the EU Commission within the meaning of Art. 45 GDPR, which is consistent with the EU-U.S. Data Privacy Framework, for which Google is certified and which can therefore be used as the legal basis for data transfer to the USA.

6.3 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) is automatically collected and stored, from which user profiles are created using pseudonyms. For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalized and group-based advertising. The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information about data processing by Facebook can be found in the Facebook (by Meta) privacy policy.

The legal basis for the use of the Facebook pixel is Art. 6 (1) (a) GDPR, provided that you gave us your consent to this when you first accessed the page. You can revoke your consent to data processing at any time with future effect. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

The legal basis for the transfer of personal data to the USA is either standard data protection clauses concluded with Meta within the meaning of Art. 46 (2) (c) GDPR or an adequacy decision of the EU Commission within the meaning of Art. 45 GDPR, which is consistent with the EU-U.S. Data Privacy Framework, for which Meta is certified and which can therefore be used as the legal basis for data transfer to the USA. Further information on this can be obtained using the contact details provided in Section 1.

Meta’s privacy policy can be found at the following link:

https://www.facebook.com/about/privacy/

6.4 Other providers of web analysis and online marketing services

Use of Vimeo Video Plugin to integrate third-party content

Our website may also include videos from the Vimeo platform. They are provided by Vimeo Inc., Attention: Legal Department, 555 West 18th Street, New York, New York 10011, USA. Privacy Policy:  https://vimeo.com/privacy.

Vimeo is certified under the US-EU Data Privacy Framework and is therefore committed to complying with EU data protection regulations.

The legal basis for the processing of data is your consent within the meaning of Art. 6 (1) (a) GDPR. You can revoke your consent to data processing at any time with future effect. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

7. Social Media

We operate profiles on various social networks and platforms. These serve our company’s communication, marketing, and information needs. Interactions with our profiles may result in the processing of data in third countries. This poses a risk to the enforcement of your data subject rights.

In this case, we temporarily store and process the following data:

  • Number of page views
  • Number of interactions on the social network or platforms
  • Information on the reach and success of our posts on the respective social network or platforms

Your data will be processed for advertising purposes and market research. Cookies are stored to help us collect the behavior and interests of our profile visitors. If you have created a profile/account on the respective social networks or platforms, this social network or platform will process your data based on the consent you gave by confirming the terms of use in accordance with Art. 6 (1) (a) GDPR or Art. 7 GDPR. We have no influence on the terms of use or data protection regulations of these social networks or platforms. If you access our account on the social networks or the respective platforms, you expressly consent to the terms of use. In this case, our data processing is also based on your consent in accordance with Art. 6 (1) (a) GDPR or Art. 7 GDPR. If you do not access our profile, no cookies will be set and no data will be processed by us after the respective social networks or platforms have informed you. You can revoke your consent to data processing at any time with future effect. To do so, please contact our data protection officer using the contact details provided. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

Regarding the processing of your data by the providers of social platforms and your rights in this regard, we refer you to the information provided by the platform operators. We would like to point out that you have the right to object to the processing of your data. Please note that you must contact the respective operators of the platform in question to do so.

7.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)

Our website uses social buttons from social networks. These are simply embedded in the page as HTML links, so no connection to the servers of the respective provider is established when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new window of your browser. There you can, for example, click the Like or Share button.

7.2 Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube

If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, when you visit our online presence on the social media platforms mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, can be found in the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta)

is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when you visit a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, and Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission standard data protection clauses.

Instagram

Our online offering may include content and features from the Instagram service. They are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include, for example, content such as images, videos, or text, and buttons that allow users to respond to the content. If users are Instagram members, Instagram can assign the access to the content and features to the respective user profiles. Instagram’s privacy policy: http://instagram.com/about/legal/privacy/.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, and Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission standard data protection clauses.

8. Contact options and your rights

8.1 Your rights

As a data subject, you have the following rights

  • Pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent specified therein, as well as the right to receive copies of the data;
  • Pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
  • Pursuant to Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • to assert, exercise, or defend legal claims,
  • Pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, provided that
    • you contest the accuracy of the data;
    • the processing is unlawful, but you refuse its erasure;
    • we no longer need the data, but you require it to assert, exercise, or defend legal claims, or you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request its transmission to another controller;
  • pursuant to Art. 20 GDPR, the right to object to the processing;
  • pursuant to Art. 77 GDPR and Section 24 of the Data Protection Act, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or
  • place of work or of our company headquarters. For Austria, we also refer to the website of the Data Protection Authority, which can be accessed at https://www.dsb.gv.at/.

8.2 Contact Options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of any consent given or objection to a specific use of data, please contact our company data protection officer.

Data protection

The person responsible for data processing is:
Harisch Hotel GmbH | Hotel Weisses Rössl
Bichlstrasse 5
6370 Kitzbühel
Austria
datenschutz@harischhotels.com

We are delighted that you are interested in our website. The protection of your privacy is very important to us. Below we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail when balancing interests. All access data is only processed for as long as is necessary to achieve the processing purposes stated above.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Canada, New Zealand, Japan, United Kingdom, USA.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Until our service providers are certified, data transfers continue to be based on this basis: European Commission standard data protection clauses.

Our service providers are located and/or use servers in these countries: Australia, India, Singapore.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission standard data protection clauses

2. Data processing for contact and customer communication

 Contact

When you contact us, we collect personal data in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR to process your enquiries if you voluntarily provide this data to us when contacting us (e.g. via contact form, live chat tool or e-mail). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

After your customer request has been fully processed, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired in accordance with Art. 6 Paragraph 1 Clause 1 Letter c of GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

3. Advertising by email

3.1 Email newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time by either sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. To do this, we also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations we link in particular the following "newsletter data"

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the e-mail address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your e-mail address or your IP address and possibly an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time - as described above.

The information will be stored as long as you are subscribed to the newsletter.

3.2 Newsletter dispatch

The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

4. Cookies and other technologies

4.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy on end devices
When you use our online service, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information on your device or access to information that is already stored on your device does not require your consent.

For functions that are not absolutely necessary, the storage of information on your device or access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.

Possible downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. website preference settings). These technologies collect and process IP addresses, time of visits, device and browser information, and information about your use of our website (e.g. information about your preferences). In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

We may also use technologies that are not individually listed in this privacy policy. Further information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform.

You can access this by clicking on the fingerprint button in the bottom right or left corner of the page.

Cookie settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the bottom right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.

4.2 Use of Usercentrics Consent Management Platform to manage consents

We use the Usercentrics Consent Management Platform ("Usercentrics") on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent, if required by law, to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR to fulfill our legal obligation pursuant to Art. 7 Para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server saves a so-called server log file, which also contains your anonymized IP address, the date and time of the visit, device and browser information, and information on your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined that there is an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

5. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revoking your consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the person described in this privacy policy.

5.1 Use of Adobe services

We use the technologies described below from Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe"). The information automatically collected by the Adobe technologies about your use of our website is usually transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe servers by activating the corresponding settings.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined that there is an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Adobe Fonts

To ensure a uniform presentation of the content on our website, the script code “Adobe Fonts” collects data (IP address, time of visit, device and browser information), transmits it to Adobe and then processes it by Adobe. We have no influence on this subsequent data processing. The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR.

5.2 Use of Google services

We use the technologies shown below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. The data processing is carried out on the basis of an agreement on order processing by Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google remarketing cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information and information on your use of our website) and using a pseudonymous cookie ID and based on the pages you visit. Any further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

Google Maps

To visually display geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google Fonts

To ensure a uniform display of the content on our website, the script code “Google Fonts” collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you play a video.

5.3 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies presented below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which user profiles are created using pseudonyms. When you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when you visit other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Facebook can be found in the Facebook privacy policy (by Meta). Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

Facebook Ads (Advertising Manager)

We use Facebook Ads to advertise this website on Facebook (by Meta) and other platforms. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. This does not include subsequent data processing by Meta Platforms Ireland.

6. Social Media

6.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)

Our website uses social buttons from social networks. These are only embedded in the page as HTML links, so that when you visit our website, no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, press the Like or Share button.

6.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options to protect your privacy, please refer to the providers' data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is an offering from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

YouTube is an offering of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

7. Contact options and your rights

7.1 Your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • to assert, exercise or defend legal claims;
  • according to Art. 18 GDPR, the Right to request the restriction of the processing of your personal data if
    • you contest the accuracy of the data;
    • the processing is unlawful but you refuse to delete it;
    • we no longer need the data, but you require it to assert, exercise or defend legal claims or
    • you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
  • pursuant to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

Right of objection

If we process personal data as explained above in order to protect our legitimate interests, which prevail within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

7.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of any consent granted or objection to a specific use of data, please contact our company data protection officer.

Data protection officer:
Sarah Sini
Florianigasse 15
6370 Kitzbühel
Austria

datenschutz@harischhotels.com